Inside the Session
The evening opened with an overview of Singapore’s record-breaking tourism recovery — 16.5 million international visitors and S$29.8 billion in receipts — setting the stage for discussions on how the sector is transforming toward quality, technology-driven growth by 2040.
Speakers explored key projects such as the Mandai Wildlife Reserve’s multi-day eco-tourism experience, Marina Bay Sands’ expansion, and Changi Terminal 5’s role in powering the next wave of smart travel.
The session also spotlighted ArtScience Museum’s digital redesign, where Vertis helped reimagine how cultural destinations engage audiences online. Ted Sumanaskajohnkul and Trang Truong shared how a human-centred, Adobe Experience Manager-based approach delivered a scalable, accessible, and immersive platform aligned with Marina Bay Sands’ rebranding vision.
Ella Lim from AZ Digital closed the session by sharing how retail and attractions are converging through connected technologies such as self-order kiosks, POS systems, and queue management solutions that enhance visitor journeys.
