Singapore’s Agency for Integrated Care (AIC) needed to improve accessibility for seniors under its Senior Mobility Fund subsidy programme. Manual processes and limited digital access posed major challenges. Vertis implemented Sitecore OrderCloud, creating Singapore’s first healthcare marketplace that integrates subsidy management, supplier systems, and user-friendly ordering for elderly users and caregivers. The platform not only streamlined operations and improved access, but also earned the 2023 Sitecore Experience Award for Best Commerce Experience in APAC and Japan, highlighting its innovation and impact.